At Gallery Zoo Art, I value your privacy.  My Privacy Policy reflects the new rules set by the European Union’s General Data Protection Regulation (GDPR).  But because I believe every client should enjoy these rights, I am rolling them out globally.  My Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through or its related services.
This privacy Policy does not apply to the practices of third parties that I do not own or control, including PayPal or any third party services you may access through  You can reference the PayPal Privacy Policy to learn more about its privacy practices.

Personal Information I Collect

To fulfill your order, you must provide me with certain information (which you authorize PayPal to provide to me), such as your name, email address, postal address, and the details of the product you are purchasing. You may also choose to provide me with additional personal information (ie. for a custom art order), if you contact me directly.

Why I Need Your Personal Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

— as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support

— when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my newsletter

— to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

— as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services.  I use your information to provide the services you requested and in my legitimate interest to improve my services;  2) compliance with the PayPal Seller Policy and Terms of Use.  I use your information as necessary to comply with my obligations under the PayPal Seller Policy and Terms of Use;  and 3) to improve my website.  I use third-party cookies from Google Analytics to improve my website using anonymous data.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

— On PayPal: I share information with PayPal as necessary to provide you my services and comply with my obligations under both the PayPal Seller Policy and PayPal Terms of Use.

— With service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

–With Google Analytics:  I use third-party cookies from Google Analytics to improve my website using anonymous data

— With business transfers:  If I sell or merge my business, I may disclose your information as part of that transaction–only to the extent permitted by law.

— Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I keep your data in accordance with PayPal Seller Policies. If you have consented to receive my newsletters, your e-mail address will be kept as long as I maintain my business and/or until you withdraw your consent to receive my newsletters.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions (ie. third party shipping carriers and services) to complete your order. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on your consent provided at the time of you placing your order as the legal basis for the transfer.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described as follows:


— Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

— Change, restrict, and delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

— Object: You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if that information is required for legal reasons.

— Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Catherine Jeltes, am the data controller of your personal information. If you have any questions or concerns, you may contact me at